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Guide

How to Leave GoDaddy Microsoft 365

Leaving GoDaddy Microsoft 365 can use the existing Microsoft tenant through a supported handover, rather than automatically requiring a new tenant and data migration. Confirm the release process, sign-in changes, email add-ons and replacement licence timing first. Request a licence-only quote and agree any technical work separately.

Catalogue prices at 9 October 2026, ex VAT, annual upfront unless stated. We confirm your exact product, total and term by email.

One licence or a whole team. No payment or order when you send a request.

Start with the official handover process

Use GoDaddy's current move-away instructions as the starting point. They describe release of the existing organisation, replacement licences and sign-in changes. Do not assume that accepting a new partner relationship transfers the existing subscription.

Before agreeing a date, create a written inventory of the tenant, domains, products and people responsible for the move. Ask which steps GoDaddy, the new supplier and your own administrator will each handle.

What to check before buying replacement licences

GoDaddy says not to delete existing mailboxes or buy replacement mailboxes before its release process is ready. Its existing plans do not transfer to the new supplier. Follow its instructions for when to buy the new licences into the released tenant.

For your quote, supply:

  • Your organisation name and existing tenant ID
  • The exact product names and quantities
  • Renewal dates, cancellation terms and any remaining commitment
  • Any Visio, Power BI, Copilot or other separately licensed products
  • Who will manage the technical handover

A quote is useful before an order because it lets us check the intended products without starting a separate tenant or cancelling working services.

Plan for sign-ins, add-ons and mail routing

The published GoDaddy process includes password changes. Email security, archive and backup add-ons need separate attention, and some mail-routing configurations require DNS changes. Its instructions also identify backup removal and archive-handling requirements. Read those requirements before authorising the move.

Agree a test plan with whoever carries out the handover. Include sign-in, send and receive, mobile access, shared mailboxes, calendar access, Teams and files. Check business applications that send mail or depend on Microsoft sign-in too. A supplier change should be planned around your actual configuration; this guide cannot promise uninterrupted service.

Keep domain registration separate from licence supply

Your domain registrar, DNS hosting and Microsoft licence supplier are separate decisions. You do not need to move all three at once simply to request a different licence supplier.

Record the existing DNS configuration and identify who can change it. Ask the handover owner which records, if any, need updating for your email-security or routing setup. Avoid making an unrelated registrar change during the same work unless the plan explicitly covers it.

Decide who will handle the technical work

If you already work with an IT provider, ask them to assess the handover and confirm responsibilities. We can quote licences while you retain that relationship. A managed IT service is not a condition of supply.

If you need help, request a separate scope for the handover or migration. Include data that must be retained, connected systems, testing and an agreed response if something fails. A different tenant or tenant consolidation is a separate project, not an automatic part of changing the licence invoice.

Compare cost and timing before acceptance

Check the current GoDaddy renewal quote and commitments. Include any overlap, add-on replacements and technical work in the comparison. Avoid cancelling a working subscription until the responsible parties confirm the replacement is ready.

Current annual upfront monthly equivalents are £4.97 for Business Basic, £9.94 for Business Standard and £15.55 for Business Premium, per user ex VAT. Catalogue Microsoft list prices are £5.40, £10.80 and £16.90 respectively.

Historical example only: at a £13.32 ex VAT monthly rate recorded on this site in June 2026, 25 Standard seats would cost £3,996 per year. Our current annual total is £2,982, a potential difference of £1,014. This is not a verified current GoDaddy offer; compare your own like-for-like quote.

Send your products, quantities and preferred billing in the quote builder. We confirm your price, tenant and subscription terms by email. After acceptance, our team arranges payment and supply. Requesting a quote places no order. Licences are available on their own, with technical services scoped separately.

An optional tenant review compares available and assigned licence quantities. Catalogue estimates cover recognised products; they are not your invoice costs. Counts do not show user activity or whether an assigned licence is needed. Confirm renewal dates and unknown product prices separately.

Common questions.

Does leaving GoDaddy always require a new Microsoft tenant?

No. GoDaddy documents a process for releasing an existing organisation. Confirm that process with the provider and the person responsible for your handover. Combining tenants or moving to a different tenant requires a separate migration assessment.

Can you guarantee that our email and logins will be unchanged?

No. The handover can involve sign-in changes and additional work for mail routing or add-ons. Agree the work and testing for your actual setup before the move, including how important business applications will be checked.

What if GoDaddy also holds my domain name?

Record who manages the registration and DNS, then include the necessary access in the handover plan. Changing the licence supplier does not itself require moving the domain registrar. Email-security and routing changes may still need DNS work.

When should I order new licences and stop the old ones?

Follow the current provider's release instructions and the agreed handover plan. Do not delete working mailboxes or create a separate tenant by accident. The responsible parties should confirm replacement activation and testing before any existing service is cancelled.

Do I need to buy a managed IT service to switch?

No. You can request licence-only supply and keep your existing IT provider. If you need us to help with the technical handover, ask for a separate scope and quote.

Can the free licence review plan the whole move?

No. It reads available and assigned licence quantities. It does not inspect invoices, sign-in configuration, domains, mail routing, archives or backup arrangements. Those need separate information and technical checks.

Your licences. Your next step.

Build your licence list and we confirm prices and terms by email. Licence-only customers are welcome; a review or support service is optional.

Sending a request takes no payment and places no order.

Operated by Dead Simple Computing Ltd, a UK Microsoft 365 reseller. Per user per month, ex VAT. Business customers only.