Find the cause before comparing prices
An expired introductory offer is one possible reason a renewal jumps, but it is not the only one. Compare these items on the old and new documents:
- Exact Microsoft product, including Teams or no-Teams variants
- Number of licences and any part-period additions
- Commitment term and billing frequency
- Promotion expiry and the new renewal rate
- Support, security, hosting or other add-ons
- VAT and the period covered by the invoice
Ask the supplier to explain each changed line. A larger annual bill might include more seats or services; it should not automatically be treated as a price rise for the same licence.